TAHA auto believes in highest standards of integrity with respect to the relation with our customers. We want that the interaction of the customers with the company should be polite and without any dispute. We could go any length for retaining the relation and dispute free relation. . Kindly read this piece carefully to review about our policies and practices regarding your information and our safeguarding tactics.
Sometimes the third parties also keep a track of your surfing and customers’ page clicks, thus extracting their information through numerous fraud methods. But we are abiding by the fact that we would not disclose the customers’ information. We cannot disclose anyone’s information to the third party or our competitors.
When we share your information with our peer and market advisors just to maintain a good and healthy strategic relationship. Customer related data is provided to other companies by us so that they could do the statistical and analytical research and surveys. Such companies are under strict policies regarding not to share our customers information with any other competing or rising firm. However, no data transmission over the internet can be guaranteed to be totally 100% secure. We try to build and maintain a good and healthy relation with our customers just to ensure that their data is in the safe hands.
We may collect the information with respect to user activities on the internet, the content of his interest and kind of surfing he does to get the broader vision of his interests. Numerous methods are there through which the users’ information may allow us to provide better service, such as speaking with a representative on the telephone, filling the online form, participating in any online survey, setting any appointments with our customer care team and meeting them face to face for a deal, registering or purchasing a product or service In such situations, we may collect users’ personal information such as name, email address, phone number, vehicle registration number, photographs and contact details with respect to residential address.
Log Information of Server
Like any other site, we also collect the basic details with respect to your visit on our site. When you visit any site and you disclose certain information about yourself, such as your Internet Protocol (IP) address, browser type, content of your interest, the time of your visit, and the referring location. Information liked the page views, clicks while visiting any website.
We have access to this information:
Directly from you when you provide it:
When you file your details to use the services, to get call from us regarding any query and to know about the price quotation.
speaking with our representatives over the telephone
via using our Services. When you continue to remain in touch with us and be our permanent customers.
submitting the vehicle information or photographs over the internet for the car removal
either through filling the forms on our website
registering to use our Website or Service while you create an account on our website for using our services
subscribing to one of our services including email communications
when you provide personal information to us through feedback, surveys, or other forms provided on our Website
interacting with our representatives through the Website
Through several websites where we can collect the information about you where you have shared your information with our competitors or acquaintances.
when you register, after you heard from friend or colleague just to know more about our website and services
Automatically over the phone call when you speak with our customer service representative including when you provide personal information for verification purposes, for using the Services, and recordings of your calls.
Directly through IP address, web beacons, cache files and cookies while customers navigate through our website.
From third parties that often work for us for collecting your information and providing the detailed info to us for our future and further uses.
Dedicated to users privacy
Details regarding our page plus service visitors
Information collection through Cookies and Cache files
Company may use multiple tools like “web beacons” and “cookies” to recognize you as the interested customer in our services plus your access privileges on our website, as well as to trace website usage. A cookie is a piece of information that is sent to your web browser from a website that gets stored on your computer’s hard drive. A web beacon is a small electronic file that is embedded in a web page or email, which automatically allows checking surfed content by the user. These entities allow us to know about the number of page views and page clicks along with website traffic which includes new and previously visited customers to know more about their area of interest and content. So, each time you return to our website, we are able to identify you as a previous customer.
Protection of our user
TAHA auto takes all the preventive measures to ensure safety of the customer data against theft, piracy, copywriting, loss and misuse, alteration, disclosure and destruction. These preventive measures could be either administrative or theoretical. Users are reminded monthly of changing their passwords and not to share the existing passwords with anybody. It is the strict policy that user should not share the passwords with the close friends even, so as to prevent the data leaking. We use software that enables the encryption and safety of user’s data and personal info. Users are given passwords for logging in to our website and further using it for a good length of time. Users must change the passwords regularly to prevent the data theft from their account. It is recommended to change the passwords on monthly basis.